You would think that, with all the technology available to these companies they would have found a way for me to see the software without me having a 46 minute call to the USA. I would be happy to get a better overview of this software in half the time. The rest of the conversation sounded more like PR and an attempt to drag out the demo as long as possible.
TrackerSuite.Net is the web-enabled version of Automation Centre’s TrackerSuite for Lotus Notes. It can track time and expenses, manage project tasks, and keep track of them. TrackerSuite.Net is the best software for customizing views and user-defined views. TrackerSuite.Net version 3.0 is role-based, and open source. It also offers a variety widgets that can easily be customized for your desktop. The widgets work in predictable ways. They are protected from people seeing things they don’t want. One role is that as guru, which is a cooler form of system administrator.
The new release includes new search features. Unfortunately, you cannot search for specific elements (e.g. Resources are not available for all elements. This is a shame. The resource management element works the same as other programs. You simply need to add your resource information to this program. The program will then allow you to plan for resource availability and assign tasks to the person. These new features include billable hours and dollar goals. They can also be assigned per person. It is possible to sync the data with Active Directory if you find it tedious. If your AD contains a lot of unnecessary data, you will have to manually enter the billable hours. When you assign a task to a resource, it will email you. It can also be added to their Outlook or Lotus Notes Calendar.
Automation Centre believes their software is a professional tool, and has not made it accessible to non-project managers. Kim, who showed me the software, also felt that the workflow engine that manages approvals was a distinct feature. It might be true, but I couldn’t help thinking that this tool is far superior to Microsoft Project or LiquidPlanner. Although it’s not complicated, it has the advantages of a more complex tool. It was difficult to understand the various modules. They are a legacy of the non-web version and work well in Lotus Notes. Ten years ago, Lotus Notes was my favorite program. Although I don’t use it currently, I know colleagues who do. A web version does not require ten modules or a data warehouse. What do they all do together? Why can’t I get them all standard?
Kim stated that Kim’s product offers unparalleled reporting. There are many great reporting options. I enjoyed the project dashboards (below), and the ability to export status reports to PowerPoint. Data warehouse allows you create reports and export them to Excel. Crystal Reports allows the export of reports as.pdf and Word. A ticker is located at the bottom of each reporting module. To access the report, click the message. This is a wonderful feature that executives will love. You can set the ticker to show the most recent reports, running items, and any other information that you feel they should see. It’s another way to bring attention to important issues.
Kim answered my question regarding TrackerSuite’s compliance to the usability guidelines. I asked Kim how TrackerSuite met the usability guidelines. She stated that TrackerSuite was designed to be easy to use. This is not what I meant. Websites should be easily accessible. Websites should be accessible according to the W3C guidelines. Web pages should be compatible with keyboard shortcuts and screenreaders. Cloud-based online software is becoming more popular.
0