CompTIA’s Industry Advisory Council members discuss how their emerging technologies have helped to transform workforces in the past 18 months and what lies ahead. Innovative and emerging technologies like artificial intelligence, blockchain, cybersecurity, drones, IoT, and business applications have long been a way for organizations to solve business problems and become more productive, productive, and profitable. This may not have been as important as it was in the last 18 months when many businesses around the globe had to shift employees to remote work.
Tech companies quickly adapted their business models and developed new products and services that allowed customers operate as normal as possible. CompTIA’s Industry Advisory Councils have teamed up to create Tech Together 2.0 to show how emerging tech helped us to work through that difficult time. This project is similar to the one that was completed earlier in the year. It demonstrated how emerging technology worked together to protect our food supply chain.
CompTIA’s ChannelCon Online saw members from each council share their experiences with how technology has changed the way they work during the pandemic. Here’s what they had:
Artificial Intelligence keeps workers safe behind the scenes
According to Lloyd Danzig (chairman and founder of the International Consortium for the Ethical Development of Artificial Intelligence, and cochair of CompTIA’s AI Advisory Council), AI powers a lot of backend processing that people may not realize.
“When there is a distributed workforce, people log in to secure server from all over the globe, from different devices, cyber concerns and requirements increase exponentially.” Danzig stated that AI and machine learning allow people to work more efficiently from home using pattern recognition. “Until recently, you couldn’t do your core functions away from the office if you didn’t have a company-issued device. The remote workforce can now function more efficiently and easier thanks to AI.
In addition, the custom backgrounds you can add to your Zoom screen also leverage AI technologies–perhaps saving your colleagues from seeing how messy your room is, Danzig joked.
He said, “You can also ask your microphone to filter out any background noise so people can only hear you.” “All sorts of mathematics and machine-learning are running in the background making people’s life easier and delivering better audio and video.”
Business Applications Connect Us in New Directions
Zoom and video conferencing applications, such as video sharing, were brought to the forefront during the pandemic. This allowed us to feel connected even when we weren’t there together, according to Jason Eberhardt (head of Global Cloud at Bitdefender) and cochair of CompTIA’s Business Applications Advisory Council.
Eberhardt stated, “I’ve made many friendships over the past year that I’ve never met in real life,” These are the kinds of things that can help you business because a personal connection is more important than anything. Software-as-a-Service applications make things happen at the office, home, wherever you are.”
He added that other business applications, such as VPN and antivirus, have made remote work possible.
Eberhardt stated, “We’re all trying make it easier, whether it be delivering products solutions, upgrades, or solutions.”
Blockchain helps verify data and credentials anywhere
It was crucial that healthcare workers and other workers had access to specific floors, buildings, and devices during the pandemic. According to Deborah Kestin–Schildkraut, IBM Global Business Development Executive and ISV Advocacy co-chair of CompTIA’s Blockchain Advisory Council, solutions leveraging blockchain can provide a verifiable single point of truth that allows organizations to provide that access securely and safely.
“A digital health card allows businesses to verify the health credentials of employees, customers, or anyone entering a facility. It’s done in privacy. We don’t want any of our personal information to be out there. She said that a digital wallet allows individuals to keep control of their health information and share it in an encrypted, verifiable, and trusted manner. This technology can be scaled for travel places such as cruise ships, airlines, hotels, and other areas where users can share their health information in a private manner. Tech companies have many opportunities
Tech vendors, solution providers and MSPs are all part of the tech industry.
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