Certified Dynamics 365 Commerce Functional Consultants can configure and use the program’s capabilities, and provide support for applications. A functional consultant is generally an expert in Microsoft Dynamics 365 Commerce design, installation, management, and leveraging.
Who should choose the Microsoft Dynamics 365 Commerce Function Consultant course?
This course is available to developers, functional consultants, information workers, IT and business professionals who use Dynamics 365 Commerce for their teams and organizations.
Certification exams
Exam MB-300: Microsoft Dynamics Core Finance and Operations
This exam measures your ability to complete the following tasks:
Use standard capabilities and implement tools
Establish security procedures and other options
Migrate data
Exam MB-340: Microsoft Dynamics Commerce
This exam measures your ability to complete the following tasks:
Setup Dynamics 365 Commerce Headquarters
Establish products, pricing, discounts and rewards.
Configure Dynamics 365 Commerce
Configure and manage call centres in Dynamics 365 Commerce.
Skills measured
Demonstrate how Microsoft Power Platform capabilities can be used to augment existing financial or operational applications
Configure the administration & workflow elements of your POS system
Validate and back-up solutions
Configure Dynamics 365 Commerce Center
To meet your business’s needs, you can configure items, pricing, promotions and membership.
Manage point-of-sale (POS)
Manage call centers in Dynamics 365 Commerce
Prerequisites
Dynamics 365 Finance and Operations (or MB300 certification)
Basic business principles knowledge
Recommended certification approach
Step 1: Examine the knowledge, skills, and requirements for certification
Step 2: Prepare yourself for the certification exams. You can choose to take the MB-300T00 Microsoft Finance and Operations Core exam
Step 3: Schedule your MB300 and MB340 exams to get certified
Certification expiry
All Microsoft expert, associate, and specialized certifications are valid one year after the date of certification and should be renewed prior to expiration.
Course overview
Configure Dynamics 365 Commerce Central Administration (25-30%)
Establish prerequisites and characteristics for commerce
It is important to describe and configure the additional functionality.
Manage assertions
Create a Distributed Order Management System (DOM)
Order fulfillment
Configure items, pricing and special offers.
Establish product and merchandising arrangements
Control pricing
Take advantage of special offers and promotions
Organize your customers, their loyalty, your connections
Dynamics 365 Commerce allows you to manage points of sale (15-20%)
Configure retail establishments
Inventory control in a shop
Execute POS operations
Establish and monitor call centres for Dynamics 365 Commerce (10-15%)
Set up call centers
Set up continuous orders and bill in installments
Supervise call center supervisors
Control e-commerce (15-20%)
Establish an e-commerce channel
Manage your ecommerce website
You can conduct business through an e-commerce channel
Configure ecommerce for business to business (B2B), transactions
There are many career opportunities
Dynamics CRM/CE Solutions Architect
Dynamics AX/F&O Supply Chain Specialist
D365 BC Software Developer
D365 CE Solutions Architect
Dynamics CRM/D365 CE Technical Advisor
Microsoft Dynamic 365 Commerce Certified Functional Consultants deliver high-performance and adaptability through advanced technology and a comprehensive architecture that is built for longevity. The Microsoft Dynamic 365 Commerce Functional consultant training course by NetCom Learning covers all aspects of the role. Microsoft Certified Trainers will train you and give you access to Microsoft Official Courseware (MOC), practice exams, and labs.
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